Job Description
Immediate Opening for Tech Enthusiasts! Join our innovative team at TechNova Solutions as an Entry-Level IT Support Specialist. We're urgently seeking motivated individuals passionate about technology to provide exceptional support to our clients. No experience required – we provide comprehensive training to kickstart your career in IT. This is your chance to grow with a forward-thinking company while making real impact in Georgia's booming tech sector.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Assist with network setup and basic security protocols
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex troubleshooting
- Conduct user training on IT systems and best practices
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of computer hardware/software
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Valid driver's license (for occasional site visits)
- CompTIA A+ certification (or willingness to obtain within 6 months)