Job Description
Join our dynamic team at TechSolutions Tampa as an Entry-Level IT Support Specialist! We're urgently seeking tech-savvy individuals to launch their careers in IT support. This full-time position offers comprehensive training and rapid growth opportunities in a fast-paced environment.
Why Join Us? • Competitive salary with performance bonuses • Industry-leading certification programs • Collaborative startup culture • Direct mentorship from senior engineers • Opportunities for advancement within 6-12 months
Perfect for recent graduates or career changers with basic technical aptitude. No prior IT experience required – we'll equip you with all necessary skills!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Deploy and configure desktop/laptop systems
- Document IT procedures and incident reports
- Collaborate with cross-functional teams on IT projects
- Monitor network performance and security protocols
- Train end-users on new technologies
- Assist with cloud service management (AWS/Azure basics)
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Basic understanding of operating systems (Windows/macOS)
- Excellent problem-solving and communication skills
- Ability to work flexible hours including occasional weekends
- CompTIA A+ or similar certification (or willingness to obtain)
- Valid Florida driver's license (for occasional site visits)
- Proficiency with Microsoft Office 365