Job Description
Join TechNova Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're hiring immediately for motivated individuals passionate about problem-solving and customer service. This role offers hands-on experience in network administration, hardware troubleshooting, and software support within a dynamic team environment. Enjoy competitive benefits, mentorship programs, and clear pathways for growth. If you're ready to launch your tech career in sunny Florida, apply today!
Responsibilities
- Provide first-level technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and maintain computer systems, printers, and network devices
- Document IT issues and resolutions using ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT) preferred
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and in a team environment
- Customer service mindset with patience and professionalism
- Valid Florida driver's license (for occasional site visits)