Job Description
Urgent Opening: Launch Your Tech Career in Columbus! Join our dynamic team as an Entry-Level IT Support Specialist and become the backbone of our digital transformation. We're seeking passionate, tech-savvy individuals to provide critical support to our growing client base. This is your chance to gain hands-on experience in a fast-paced environment with industry-leading mentors. No experience? No problem – we provide comprehensive training!
At TechSolutions Inc., we believe in nurturing talent. You'll work alongside seasoned professionals while troubleshooting hardware/software issues, managing network systems, and delivering exceptional customer service. Our collaborative culture and growth opportunities make us Ohio's top choice for tech careers.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install and configure operating systems, networks, and security protocols
- Provide remote and on-site technical support with exceptional customer service
- Document technical procedures and maintain accurate service logs
- Collaborate with senior engineers to implement system upgrades
- Train end-users on new technologies and best practices
- Monitor system performance and proactively address potential issues
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic knowledge of Windows OS, networking concepts, and hardware troubleshooting
- Strong problem-solving skills and customer service aptitude
- Ability to learn quickly and adapt to new technologies
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid Ohio driver's license for occasional client site visits
- Excellent written and verbal communication skills
- Ability to work flexible hours including occasional weekends