Job Description
Join our dynamic team at TechSolutions Inc. as an Entry-Level IT Support Specialist! This urgent opening is perfect for recent graduates or career changers looking to launch their tech career in Albuquerque's growing tech sector. We offer comprehensive training, mentorship, and a collaborative environment where your growth is our priority. Help us deliver exceptional IT solutions to our clients while building your professional network.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation