Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your tech career in Albuquerque! We're urgently seeking motivated individuals to provide critical technical support to our growing client base. This hands-on role offers comprehensive training and a clear path for advancement in the fast-paced IT sector.
At Tech Innovations Inc., we believe in nurturing talent. You'll gain exposure to cutting-edge technologies while developing essential troubleshooting and customer service skills. Our collaborative environment ensures you'll receive mentorship from industry experts dedicated to your professional growth.
Responsibilities
- Provide responsive technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document incidents, solutions, and asset inventory in ITSM systems
- Train end-users on software applications and security protocols
- Collaborate with senior technicians on complex system deployments
- Monitor system performance and proactively address vulnerabilities
- Adhere to IT security policies and compliance standards
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT) preferred
- Basic understanding of Windows OS, networking concepts, and security protocols
- Strong problem-solving abilities with analytical thinking skills
- Excellent verbal and written communication skills
- Ability to work independently and in team environments
- Customer service-oriented mindset with patience and empathy
- Willingness to learn new technologies through continuous training