Job Description
Join our dynamic team at Tech Innovations Inc. and kickstart your career in technology! We're seeking motivated entry-level professionals to join our Fort Worth headquarters as IT Support Specialists. This is your chance to gain hands-on experience in a fast-paced environment while working with cutting-edge technology. No prior experience required – we provide comprehensive training and mentorship to help you succeed. Enjoy competitive compensation, benefits, and a collaborative culture that values innovation and growth.
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware and software systems
- Manage user accounts and access permissions across company platforms
- Document technical issues and resolutions in our ticketing system
- Assist with network maintenance and security protocols
- Collaborate with senior IT team on infrastructure projects
- Conduct regular system updates and maintenance checks
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/Mac operating systems
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- Valid Texas driver's license (for occasional equipment transport)