Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your career in technology! We're urgently seeking motivated individuals in Oklahoma City to provide essential technical support to our clients. This is a rare opportunity to gain hands-on experience with cutting-edge systems while working alongside industry professionals. Our comprehensive training program ensures rapid skill development, and we offer clear pathways for career advancement. Don't miss this chance to build a solid foundation in IT with a company that invests in its people. Immediate start available!
Responsibilities
- Provide first-level technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Assist with network administration and security protocols
- Collaborate with senior team members on complex technical projects
- Conduct regular system maintenance and updates
- Deliver user training on new technologies
Qualifications
- High school diploma or equivalent (technical certification preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- Valid driver's license and reliable transportation