Job Description
Join our dynamic team at TechSolutions KC and launch your career in technology! We're hiring immediately for motivated entry-level professionals to provide essential IT support across our growing client base. This is your chance to gain hands-on experience in a fast-paced environment with comprehensive training and mentorship opportunities. Enjoy competitive compensation, flexible scheduling options, and a collaborative workplace culture that values innovation and professional growth.
Responsibilities
- Provide responsive technical support for hardware, software, and network issues
- Assist users with system troubleshooting and problem resolution
- Document support tickets and maintain accurate service records
- Install and configure computer systems, peripherals, and software
- Collaborate with senior team members on complex technical projects
- Conduct routine system maintenance and security updates
- Deliver user training on new technologies and procedures
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals and security practices
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Willingness to learn new technologies and adapt to changing needs
- Valid driver's license and reliable transportation