Job Description
Join Omaha's fastest-growing tech firm as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals to launch their careers in a dynamic environment. No experience? No problem! We provide comprehensive training to transform tech enthusiasts into problem-solving experts. Enjoy competitive benefits, flexible scheduling, and opportunities for rapid advancement in Omaha's thriving tech corridor.
Responsibilities
- Provide first-line technical support for hardware/software issues
- Install and configure computer systems, networks, and peripherals
- Document technical procedures and maintain asset inventory
- Collaborate with senior engineers on complex troubleshooting
- Deliver exceptional customer service via phone/email/chat
- Assist with cybersecurity best practices implementation
- Participate in after-hours on-call rotation (1x/month)
Qualifications
- High school diploma or equivalent required
- A+ or CompTIA Network+ certification preferred
- Basic knowledge of Windows/macOS/Linux operating systems
- Strong problem-solving and communication skills
- Ability to lift 30 lbs for equipment handling
- Valid Nebraska driver's license for occasional site visits
- Must pass background check and drug screening
- Availability for evening/weekend shifts as needed