Job Description
Join our dynamic Las Vegas team as an Entry-Level IT Support Specialist and launch your career in technology! TechSolutions Inc. is a rapidly growing tech firm dedicated to innovation and employee development. We're seeking motivated individuals with a passion for technology to provide critical IT support to our clients. This is your opportunity to gain hands-on experience in a supportive environment while contributing to cutting-edge projects. Immediate start available – apply now and become part of our success story!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop and mobile devices
- Document technical issues and resolutions in our ticketing system
- Collaborate with senior IT staff on complex problem-solving
- Assist with cybersecurity best practices implementation
- Conduct user training on new technologies and systems
- Maintain inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic understanding of Windows/macOS operating systems
- Familiarity with network fundamentals and connectivity concepts
- Strong problem-solving and customer service skills
- Ability to work independently and in a team environment
- Valid driver's license and reliable transportation
- Flexible schedule availability including occasional evenings/weekends
- Passion for technology and continuous learning