Job Description
Launch your tech career with InnovateTech Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Phoenix, AZ. This is your opportunity to gain hands-on experience in a fast-paced environment while supporting cutting-edge technology solutions. No prior experience required – we provide comprehensive training!
Join a company that values growth, innovation, and employee development. Enjoy competitive benefits, flexible work arrangements, and a collaborative culture that celebrates new talent. Start your professional journey this week!
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Assist with network connectivity, security protocols, and system updates
- Document incidents, resolutions, and asset management procedures
- Collaborate with senior IT team on infrastructure projects
- Deliver exceptional customer service to internal stakeholders
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT) preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to learn and adapt to new technologies