Job Description
Join our dynamic Oklahoma City team this week as an Entry-Level IT Support Specialist! We're seeking motivated tech enthusiasts ready to kickstart their careers in a fast-paced environment. No prior experience required – we provide comprehensive training. Enjoy competitive benefits, flexible schedules, and opportunities for rapid growth. Perfect for recent graduates or career changers passionate about technology.
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with network connectivity and security protocols
- Document incidents and maintain support ticket systems
- Collaborate with senior engineers on complex problem-solving
- Conduct user training on new technologies
- Support office equipment setup and maintenance
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience (retail/helpdesk a plus)
- CompTIA A+ certification (or willingness to obtain)
- Valid driver's license and reliable transportation