Job Description
Launch your tech career this week with TechNova Solutions! We're seeking motivated entry-level IT Support Specialists to join our dynamic team in Houston. This is your chance to gain hands-on experience with cutting-edge technology while working alongside industry experts. Our comprehensive training program ensures you'll develop critical skills in network administration, cybersecurity, and cloud solutions. Enjoy competitive compensation, flexible work arrangements, and clear growth pathways into senior roles. Join us in building the future of tech innovation!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical procedures and create user training materials
- Collaborate with cross-functional teams on IT infrastructure projects
- Monitor system performance and troubleshoot network connectivity
- Participate in on-call rotation for after-hours support
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred but not required
- Ability to work flexible hours including occasional weekends