Job Description
Ready to launch your tech career this week? TechSolutions Inc. is seeking passionate Entry-Level IT Support Specialists to join our dynamic Fort Worth team. No experience? No problem! We provide comprehensive training to help you excel in a fast-paced environment. Enjoy competitive benefits, mentorship opportunities, and the chance to work with cutting-edge technologies.
Responsibilities
- Provide technical assistance to employees via phone, email, and remote support
- Diagnose and resolve hardware/software issues efficiently
- Install and configure computer systems and network components
- Document support tickets and maintain accurate records
- Collaborate with senior technicians on complex system issues
- Conduct regular system maintenance and updates
- Deliver user training on new technologies
Qualifications
- High school diploma or equivalent; A+ certification preferred
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service-oriented mindset
- Willingness to learn new technologies quickly
- Valid Texas driver's license for occasional on-site visits