Job Description
Join our dynamic team at TechCorp Solutions and launch your career in technology! We're seeking motivated entry-level professionals to provide essential IT support across our Oklahoma City operations. This immediate opening offers hands-on experience with cutting-edge systems while serving as a launchpad for long-term growth in the tech industry.
As an IT Support Specialist, you'll be the first point of contact for technical issues, ensuring seamless operations for our 200+ employees. We provide comprehensive training and a supportive environment where your problem-solving skills shine. No experience? No problem – we value potential and offer mentorship programs to accelerate your development.
Responsibilities
- Diagnose and resolve hardware/software issues via phone, email, and in-person support
- Deploy and configure desktops, laptops, and peripheral equipment
- Document technical issues and resolutions using ticketing systems
- Assist with network administration tasks under supervision
- Conduct user training on company software and security protocols
- Collaborate with senior IT staff on infrastructure projects
- Maintain inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to lift 30lbs for equipment maintenance
- Customer service experience or aptitude
- CompTIA A+ certification a plus
- Valid Oklahoma driver's license for occasional site visits