Job Description
Immediate opening for motivated tech graduates! Join our award-winning cybersecurity team as an Entry-Level IT Support Specialist. No experience? No problem! We provide comprehensive training to launch your career in Colorado Springs' booming tech sector. Enjoy competitive pay, full benefits, and growth opportunities in a dynamic environment. Perfect for recent graduates or career changers with basic tech aptitude.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document all IT incidents and resolutions in ticketing systems
- Assist with cybersecurity awareness training for employees
- Collaborate with senior engineers on system upgrades
- Support office equipment setup and maintenance
- Participate in 24/7 on-call rotation (1 week/month)
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of Windows/macOS operating systems
- Excellent problem-solving and communication skills
- Ability to lift 30 lbs and work in varied environments
- CompTIA A+ certification or willingness to obtain within 6 months
- Valid Colorado driver's license
- U.S. citizenship or permanent residency required