Job Description
Ready to launch your tech career this week? TechSprint Solutions is hiring passionate Entry-Level IT Support Specialists in Columbus, OH! Join our innovative team and gain hands-on experience with cutting-edge technology while supporting Fortune 500 clients. This immediate-start role offers structured training, mentorship, and clear growth paths into cybersecurity, cloud infrastructure, or systems administration.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Deploy and configure Windows/macOS endpoints and peripherals
- Document troubleshooting processes and knowledge base articles
- Collaborate with senior engineers on system upgrades and migrations
- Monitor ticket queues and maintain SLA compliance
- Assist with user onboarding and security policy training
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS, Active Directory, and networking
- Strong problem-solving abilities and customer service mindset
- CompTIA A+ or similar certification preferred (not required)
- Ability to lift 30 lbs and work with hardware components
- Valid driver's license for occasional client site visits