Job Description
Join NexusTech Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're urgently seeking motivated individuals passionate about solving technical challenges in a fast-paced environment. This role offers hands-on experience with cutting-edge systems while providing critical support to our dynamic team. If you're a tech-savvy problem-solver ready to grow with an industry leader, apply now!
Responsibilities
- Provide desktop support for hardware, software, and network connectivity issues
- Assist with user account management and system access requests
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on infrastructure projects
- Train employees on new technology implementations
- Monitor system performance and report anomalies
- Participate in after-hours on-call rotation (1 week/month)
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong troubleshooting and diagnostic abilities
- Excellent written and verbal communication skills
- Ability to work independently and prioritize tasks
- Valid driver's license and reliable transportation
- CompTIA A+ or equivalent certification a plus