Job Description
Urgent Opportunity for Tech Enthusiasts in Nashville! Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your career in Nashville's thriving tech scene. No experience required – we're looking for passionate learners ready to grow with us. Apply today – positions fill fast!
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat for internal employees
- Install, configure, and troubleshoot hardware/software systems
- Document all IT incidents and resolutions in ticketing systems
- Collaborate with senior engineers on complex technical issues
- Assist with network administration tasks and security protocols
- Participate in IT asset management and inventory audits
- Conduct user training on new technologies and best practices
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- CompTIA A+ certification is a plus but not required