Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in sunny El Paso! We're seeking motivated tech enthusiasts to provide critical support for our growing client base. This is your golden ticket to launch a rewarding career in IT with immediate opportunities for growth. Enjoy competitive benefits, flexible scheduling, and a collaborative environment where your skills will flourish. Position starts immediately!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure workstations, laptops, and peripherals
- Monitor network performance and security protocols
- Document user issues and resolutions in ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Train users on new software implementations
- Perform system backups and data recovery procedures
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience highly valued
- CompTIA A+ certification a plus