Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in San Antonio! We're urgently seeking motivated tech enthusiasts to provide essential IT infrastructure support. This is your launchpad into a rewarding career in technology with comprehensive training and growth opportunities. Work in a collaborative environment where your problem-solving skills make a real impact.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Manage helpdesk tickets and document resolutions
- Assist with security protocols and data backup procedures
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technology implementations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication abilities
- Ability to work independently and in team settings
- CompTIA A+ certification or willingness to obtain