Job Description
Join our dynamic team at Phoenix Tech Solutions as an Entry-Level IT Support Specialist! We're urgently hiring passionate tech enthusiasts to provide critical support to our growing client base in the Phoenix metro area. No experience necessary—comprehensive training provided! This is your opportunity to launch your career in the booming tech industry while gaining hands-on experience with cutting-edge systems. Competitive compensation, full benefits, and career advancement opportunities await. Apply today to secure your spot in this urgent opening!
Responsibilities
- Provide technical assistance and troubleshooting for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Respond to helpdesk tickets via phone, email, and chat
- Document technical procedures and solutions
- Collaborate with senior IT staff on infrastructure projects
- Conduct user training on new systems and protocols
- Monitor system performance and security protocols
Qualifications
- High school diploma or equivalent (AAS degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- Valid driver's license for occasional on-site visits