Job Description
Join our dynamic team at TechSolutions KC and launch your tech career in Kansas City! We're seeking motivated entry-level professionals to provide critical IT support to our growing client base. This immediate hire opportunity offers hands-on experience with cutting-edge technology while working alongside industry experts in a collaborative environment.
As an IT Support Specialist, you'll be the first point of contact for technical issues, ensuring seamless operations for our clients. We provide comprehensive training and career development pathways for ambitious candidates. If you're passionate about technology and eager to grow your skills in a fast-paced setting, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues for diverse client systems
- Provide remote and on-site technical support via ticketing system
- Install, configure, and maintain desktop/laptop computers and peripherals
- Document troubleshooting procedures and technical solutions
- Collaborate with senior technicians on complex system integrations
- Conduct user training on software applications
- Monitor system performance and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- Customer service mindset with patience and empathy
- CompTIA A+ certification or equivalent experience
- Valid driver's license for occasional client site visits