Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals to join our dynamic team in Chicago. No prior experience required – we provide comprehensive training to launch your IT career. Enjoy competitive benefits, mentorship from industry experts, and opportunities for growth in a fast-paced environment. Apply now to join our mission of delivering cutting-edge IT solutions to businesses across Illinois!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist users with troubleshooting and resolving IT-related problems
- Install, configure, and maintain computer systems and peripherals
- Document IT incidents, resolutions, and asset inventory
- Collaborate with senior IT staff on system upgrades and projects
- Train users on new technologies and best practices
- Monitor system performance and report potential security threats
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic knowledge of Windows, macOS, and Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Customer service-oriented mindset
- Valid driver's license (for occasional on-site visits)
- Must be authorized to work in the United States