Job Description
Join TechNova Solutions' dynamic team as an Entry-Level IT Support Specialist! We're urgently seeking motivated recent graduates and career-changers to provide critical technical support to our Houston-based clients. This is your golden ticket to launch a thriving career in the booming tech sector of Texas' largest city. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Manage helpdesk tickets and document resolutions
- Assist with network security protocols and data backup
- Collaborate with senior engineers on complex system deployments
- Conduct user training on new technology implementations
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of networking concepts and protocols
- Proficiency with Microsoft Office Suite
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred
- Ability to lift 20lbs for equipment maintenance
- Valid Texas driver's license required