Job Description
Start your tech career THIS WEEK in Boston! TechNova Solutions, a leading IT services provider, is seeking motivated entry-level IT Support Specialists to join our dynamic team. This is your opportunity to gain hands-on experience with cutting-edge technology while supporting Fortune 500 clients in the Greater Boston area.
As an entry-level specialist, you'll receive comprehensive training and mentorship from industry veterans. We value passion and potential over experience, making this ideal for recent graduates or career changers. Our collaborative culture encourages innovation and professional growth.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install and configure workstations, laptops, and peripherals
- Manage user accounts and access permissions across systems
- Document IT incidents and resolutions in ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior engineers on complex troubleshooting
- Conduct regular system audits and preventive maintenance
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- Basic knowledge of Windows OS and networking fundamentals
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification a plus
- Valid driver's license for occasional client site visits