Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're urgently seeking motivated individuals to join our dynamic team in Columbus, OH. This is a rare opportunity to gain hands-on experience in a fast-paced environment with mentorship from industry experts. Our comprehensive training program ensures rapid skill development while supporting our cutting-edge client infrastructure. If you're passionate about technology and eager to grow, apply now!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Manage helpdesk tickets and document resolutions
- Assist with cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams on IT projects
- Conduct user training on new systems and applications
- Monitor system performance and implement preventive maintenance
Qualifications
- Associate degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs for equipment handling
- Valid driver's license for occasional off-site support
- Must pass background check and drug screening