Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Houston and kickstart your tech career this week! We're seeking motivated individuals with a passion for technology to provide essential support to our clients. This is your opportunity to gain hands-on experience in a fast-paced environment while growing your professional network. No prior experience required – we provide comprehensive training and mentorship to ensure your success. Apply today and start your journey with us!
Responsibilities
- Provide technical support and troubleshooting for hardware/software issues
- Assist users with network connectivity and system configurations
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior team members on complex technical problems
- Conduct regular system updates and security patches
- Deliver exceptional customer service with clear communication
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent verbal and written communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- CompTIA A+ certification (or willingness to obtain)