Job Description
Launch Your Career in Technology with Us!
Apex Digital Solutions is a rapidly growing tech firm based in the heart of Phoenix, AZ. We are hiring immediately for Entry Level IT Support Specialists. If you are eager to start a career in the tech industry and are looking for a company that invests in its people, this is the opportunity for you.
Don't worry if you lack formal experience—we provide comprehensive on-the-job training. We are looking for individuals with a strong work ethic, a desire to learn, and a passion for solving problems.
Why You'll Love Working Here
- Immediate Start: We are looking to fill this role today.
- Zero Experience Required: We train you from the ground up.
- Competitive Pay: Earn between $45,000 and $55,000 annually.
- Full Benefits: Health, dental, and vision insurance from day one.
- Career Pathway: Clear opportunities for rapid advancement into Senior IT roles.
What You'll Do
As an Entry Level IT Support Specialist, you will be the bridge between our technology and our clients. You will assist in maintaining our network infrastructure and providing top-tier customer service.
Responsibilities
- Provide exceptional technical support to clients via phone, email, and in-person troubleshooting.
- Diagnose and resolve hardware, software, and network connectivity issues.
- Install, configure, and maintain computer workstations and peripheral devices.
- Document all technical issues, resolutions, and customer interactions accurately.
- Assist in the setup and maintenance of local area networks (LAN) and wireless networks.
- Collaborate with the senior IT team to ensure system security and efficiency.
- Conduct regular system checks and perform routine maintenance tasks.
Qualifications
- High School Diploma or GED is required.
- No prior IT experience is necessary; we provide the training.
- Basic computer literacy and familiarity with operating systems (Windows/Mac) is a plus.
- Strong communication skills and the ability to explain technical concepts to non-technical users.
- Must be available to work full-time hours (Monday through Friday).
- A valid driver’s license and reliable transportation for occasional site visits.