Job Description
Join New Orleans' premier hospitality team as an Entry-Level Guest Services Associate! We're seeking enthusiastic individuals with no prior experience to deliver exceptional customer experiences in the heart of the French Quarter. If you're passionate about hospitality, eager to learn, and ready to start your career immediately, this is your opportunity. Enjoy competitive pay, flexible scheduling, and a vibrant work environment. Training provided – no experience necessary!
Responsibilities
- Warmly welcome and assist guests with check-in/check-out procedures
- Manage reservations and room assignments using our digital systems
- Respond promptly to guest inquiries and requests
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Positive, approachable attitude with service mindset
- Ability to work weekends, holidays, and flexible shifts
- Basic computer literacy (training provided)
- Valid work authorization in the United States
- No prior experience required – we train all team members!