Job Description
Join our dynamic team at Nexus Tech Solutions and kickstart your career in San Jose this week! We're seeking motivated individuals with no prior experience for our entry-level Customer Support Associate role. Enjoy comprehensive training, a collaborative work environment, and competitive benefits. This is your opportunity to grow with a leading tech company while making an immediate impact.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Document customer interactions and resolve technical issues
- Collaborate with senior team members to learn best practices
- Participate in daily training sessions to develop product knowledge
- Meet daily performance metrics and quality standards
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Ability to learn quickly and adapt to new technologies
- Basic computer proficiency with MS Office Suite
- Positive attitude and willingness to grow professionally
- Reliable transportation to our San Jose office
- Must be available to start immediately