Job Description
Are you looking for an urgent hiring opportunity in Illinois?
We are seeking motivated individuals to join our growing team in Chicago, IL. This is a fantastic entry-level position for those ready to launch a career in customer success and technical support. No prior experience is required—we provide full training!
At Chicago Tech Solutions, we value passion and potential over experience. If you are reliable, eager to learn, and ready to work in a fast-paced environment, we want to hear from you today.
Responsibilities
- Assist clients with product inquiries and technical troubleshooting.
- Manage customer accounts and maintain accurate records in our CRM system.
- Collaborate with the technical support team to resolve complex issues.
- Participate in daily training sessions to enhance product knowledge.
- Communicate effectively via email, chat, and phone to ensure customer satisfaction.
- Identify opportunities to upsell products to existing clients.
Qualifications
- High school diploma or GED required.
- Strong written and verbal communication skills.
- Basic computer literacy and internet navigation skills.
- Ability to work in a team-oriented environment.
- Reliable transportation is required.
- Must be authorized to work in the United States.