Job Description
Immediate opening for motivated individuals with no experience! Join Austin's fastest-growing tech support team where your potential matters more than your past. We provide comprehensive paid training and career advancement opportunities in a dynamic work environment.
Why Choose Us?
- Industry-leading onboarding program with mentorship
- Flexible schedule options including hybrid work
- Health benefits and retirement plans available
- Recognition programs for top performers
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Troubleshoot technical issues using proprietary systems
- Document interactions in CRM with precision
- Collaborate with senior team members on complex cases
- Participate in weekly skill development workshops
- Maintain 95% customer satisfaction score
- Adhere to data security protocols
Qualifications
- No prior experience required
- High school diploma or equivalent
- Basic computer literacy skills
- Strong verbal communication abilities
- Ability to type 30+ WPM
- Customer-focused mindset
- Reliable transportation to South Austin office
- Must pass background check