Job Description
Join our dynamic team immediately as an Entry-Level Customer Service Specialist at CityScape Solutions! No prior experience is required – we provide comprehensive training to launch your career in Oklahoma City's thriving business district. This full-time role offers competitive compensation, growth opportunities, and a supportive environment where your success is our priority. If you're motivated, personable, and eager to learn, apply today and start making an impact tomorrow!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently while maintaining a positive brand image
- Document interactions accurately in our CRM system
- Collaborate with cross-functional teams to resolve complex issues
- Continuously improve product knowledge through training modules
- Meet daily performance metrics for call volume and resolution times
- Contribute to team improvement initiatives
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Excellent communication and active listening skills
- Strong problem-solving abilities
- Proficiency with basic computer applications
- Ability to work in a fast-paced environment
- Reliable transportation to our downtown Oklahoma City office
- Positive attitude and willingness to learn