Job Description
Join our dynamic team at Sunshine Solutions Group as an Entry-Level Customer Service Specialist! We're urgently hiring motivated individuals in Orlando, FL with no prior experience required. If you're passionate about helping others and eager to start your career, this is your opportunity to grow with a leader in the industry. We provide comprehensive paid training and a supportive environment where your success is our priority. Don't miss this chance to launch your career in sunny Florida!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve basic customer concerns using our knowledge base and training resources
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics and quality standards
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive team culture through open communication
Qualifications
- No prior experience required – we'll train you!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and willingness to learn
- Reliable internet access for remote work components
- Ability to work flexible shifts including weekends
- Must pass background check and drug screening