Job Description
Join our dynamic team at TechSolutions Wichita and kickstart your career in customer support! We're seeking enthusiastic entry-level professionals to deliver exceptional service and drive customer satisfaction. Enjoy competitive pay, comprehensive training, and a supportive environment focused on your growth. Immediate openings available!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve technical issues and product-related questions
- Document interactions in CRM systems with precision
- Collaborate with senior team members for complex cases
- Identify opportunities to improve customer experience
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office Suite
- Customer service mindset with problem-solving ability
- Ability to multitask in fast-paced environments
- No prior experience required - training provided
- Must pass background check and drug screening
- Availability to work weekdays and occasional weekends