Job Description
Join our dynamic team at Urban Solutions Group as an Entry-Level Customer Service Specialist! We're hiring immediately for motivated individuals in Portland, OR, with no prior experience required. This is your chance to launch your career in a supportive environment where we invest in your growth. Enjoy competitive pay, comprehensive benefits, and a vibrant workplace culture focused on excellence and innovation.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Process transactions accurately using our CRM system
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to achieve daily service goals
- Maintain organized records of customer interactions
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including weekends
- Valid Oregon driver's license (if required for occasional field visits)