Job Description
About the Opportunity
We are a leading logistics company in Philadelphia, Pennsylvania, and we are urgently hiring for entry-level Customer Service Representatives. If you are looking for a stable job with no prior experience required, this is the perfect place to start your career. We offer on-the-job training and a supportive team environment.
Job Summary
The ideal candidate will be responsible for assisting clients, processing orders, and ensuring high levels of customer satisfaction. We value reliability, a positive attitude, and a willingness to learn.
Why Apply?
- Zero Experience Required: We train you from day one.
- Competitive Pay: Earn $15.00 - $18.00 per hour.
- Benefits: Health, dental, and vision insurance available.
- Growth: Clear pathways for promotion within the company.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Process incoming orders and resolve any issues or complaints efficiently.
- Update and maintain accurate customer records in our internal database.
- Collaborate with the warehouse and sales teams to ensure smooth operations.
- Assist with data entry tasks and generate daily reports.
- Provide general administrative support to the department as needed.
Qualifications
- High school diploma or GED is preferred.
- No prior customer service experience is necessary.
- Basic computer literacy and typing skills.
- Strong verbal communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet targets.
- Reliable transportation is required.