Job Description
Join our dynamic team at City Service Solutions! We're urgently hiring motivated individuals with no prior experience for our entry-level Customer Service Representative position. This is your opportunity to launch a rewarding career in a supportive environment where we invest in your growth. Enjoy competitive pay, comprehensive training, and a collaborative workplace in the heart of Long Beach. Perfect for recent graduates or career changers seeking a fresh start!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve service issues using our CRM system
- Collaborate with team members to ensure seamless customer experiences
- Document interactions accurately in our customer database
- Meet daily performance metrics while maintaining service quality standards
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive team atmosphere through proactive communication
Qualifications
- No prior experience required – we provide comprehensive training!
- High school diploma or equivalent (students welcome to apply)
- Strong communication skills and a friendly, approachable demeanor
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Reliable attendance and punctuality are essential
- Positive attitude and eagerness to grow with the company
- Must be authorized to work in the United States