Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and launch your career in Los Angeles! We're hiring immediately for motivated individuals with no prior experience. At CityLink Solutions, we provide comprehensive training and a supportive environment to help you succeed. If you're a people person with excellent communication skills and a desire to grow, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and professionally
- Document interactions in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics and targets
- Participate in ongoing training programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and team player mentality