Job Description
Are you looking for a dynamic career opportunity in Nashville, TN?
We are a fast-growing technology firm seeking passionate individuals to join our customer support team. We believe in promoting from within and providing world-class training for those eager to learn. This is an immediate hire position with no prior experience necessary—just a great attitude and a willingness to grow.
Why Join Us?
- Competitive hourly pay starting at $18.50
- Comprehensive paid training program
- Health, Dental, and Vision insurance from day one
- Clear path for career advancement
- Supportive and collaborative work environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer issues and complaints efficiently to ensure high satisfaction ratings.
- Accurately document customer interactions and account information into the CRM system.
- Assist in onboarding new clients and explaining company products/services.
- Collaborate with the internal team to improve service processes and protocols.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal communication skills and a professional phone voice.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Basic computer proficiency (typing and navigating web browsers).
- Reliable internet connection and a quiet workspace if working remotely.
- Must be authorized to work in the United States.