Job Description
Join our dynamic team at Premiere Solutions Group as an Entry-Level Customer Service Associate! We're immediately hiring motivated individuals in San Antonio with no prior experience required. This is your opportunity to launch a rewarding career in customer service while receiving comprehensive paid training. Enjoy competitive pay, flexible scheduling options, and a supportive work environment that values growth and development. If you're a people person with strong communication skills and a desire to succeed, apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer concerns efficiently by following established protocols
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless customer experiences
- Participate in ongoing training to enhance product knowledge and service skills
- Meet daily performance metrics for call volume and resolution times
- Contribute to a positive team culture through collaboration and initiative
Qualifications
- No prior experience required – we provide all necessary training!
- High school diploma or equivalent (GED accepted)
- Strong verbal and written communication skills
- Basic computer proficiency with ability to learn new software quickly
- Excellent problem-solving abilities and attention to detail
- Positive attitude and willingness to learn in a fast-paced environment
- Reliable transportation and consistent attendance
- Ability to pass a background check and drug screening