Job Description
Start Your Career Immediately in Jacksonville! Bright Horizons Solutions is seeking motivated individuals for our Entry-Level Customer Service Associate position. No prior experience required – we provide comprehensive training! Join our dynamic team in Jacksonville and grow your career while serving our diverse client base. Enjoy competitive pay, benefits, and a supportive work environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Adhere to company policies and compliance standards
- Identify opportunities for process improvements
- Attend ongoing training sessions
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to Jacksonville location
- Pass background check and drug screening