Job Description
Join our dynamic team as an Entry-Level Customer Service Associate! We're hiring immediately for motivated individuals with no prior experience. If you're passionate about helping others and eager to grow your career, this is your opportunity to start in retail operations at one of NYC's fastest-growing companies. We provide comprehensive training and a supportive environment where you can develop professional skills while earning competitive wages.
As a key member of our customer experience team, you'll work in our flagship Manhattan location, serving diverse clients across the five boroughs. This full-time position offers stable hours, career advancement pathways, and benefits including health insurance and paid time off.
Responsibilities
- Deliver exceptional customer service through in-person and digital interactions
- Process transactions accurately using POS systems and maintain cash drawer accountability
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team members to maintain store standards and cleanliness
- Participate in ongoing training programs to develop product knowledge
- Support store operations during peak hours and promotional events
Qualifications
- No prior experience required – we train all team members
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication skills and approachable demeanor
- Basic computer literacy and willingness to learn POS systems
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation to our Manhattan location
- Flexible availability including weekends and holidays
- Positive attitude and commitment to teamwork