Job Description
Join our dynamic team in the heart of New Orleans! Big Easy Support Solutions is urgently hiring motivated individuals for our entry-level Customer Service Associate role. No prior experience required – we provide comprehensive training and mentorship to launch your career. Enjoy competitive pay, flexible scheduling, and a supportive work environment in one of America's most vibrant cities. Perfect for recent graduates or career changers seeking immediate opportunities.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process orders, returns, and account inquiries efficiently
- Collaborate with team to resolve customer issues
- Update and maintain accurate customer records
- Adhere to company policies and service standards
- Identify opportunities for process improvements
- Participate in ongoing training programs
Qualifications
- No experience necessary – we train all new hires
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to our downtown location
- Must pass background check