Job Description
Are you looking for a job that pays you every week? TechConnect Solutions is currently hiring Customer Service Representatives in Seattle, WA. We offer immediate start dates and a competitive hourly rate. Join a dynamic team where your hard work is recognized and rewarded.
As a member of our support team, you will be the face of our brand, helping clients resolve their issues efficiently and professionally.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat.
- Resolve customer complaints and ensure high satisfaction rates.
- Document interactions and update customer records accurately.
- Collaborate with team leads to improve service processes.
- Provide product information and technical assistance.
- Assist in training new team members.
Qualifications
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Ability to work in a fast-paced environment.
- Reliable internet connection and headset required.
- Willingness to work flexible shifts including weekends.