Job Description
Are you looking for a job in Sacramento that offers immediate hiring and guaranteed weekly pay? Join our dynamic team at Capital City Support Services. We are currently seeking motivated individuals to fill Customer Service Representative roles. Whether you are looking for your first job or a career change, we provide comprehensive training and a supportive environment.
Why Choose Us?
- Weekly Paychecks: Get paid every Friday with no waiting.
- Immediate Start: Onboarding starts within 48 hours of your interview.
- No Experience Required: We train you from day one.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on experience.
- Health Benefits: Medical, dental, and vision available after 90 days.
Job Overview
In this role, you will be the face of our company, ensuring our clients receive top-tier support. You will handle high-volume inquiries, resolve issues efficiently, and maintain a high level of customer satisfaction. This is a fast-paced environment perfect for individuals who thrive on communication and teamwork.
Responsibilities
- Interact with customers via phone, email, and chat to resolve inquiries and provide solutions.
- Process orders, returns, and exchanges accurately and efficiently.
- Enter and update customer information into the company CRM system.
- Collaborate with team members to meet daily and weekly performance targets.
- Maintain a professional and positive demeanor in high-pressure situations.
- Identify and escalate complex customer issues to the management team.
Qualifications
- High school diploma or GED equivalent.
- Excellent verbal and written communication skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Basic computer proficiency and typing speed of 35+ WPM.
- Strong problem-solving abilities and a customer-first mindset.
- Reliable transportation and the ability to pass a background check.