Job Description
Join a Team That Values Your Time and Hard Work.
Welcome to Metro Support Solutions, where we are dedicated to connecting talent with opportunity. We are currently seeking motivated and friendly individuals to join our team in Minneapolis, MN as Customer Service Representatives. We are looking for people who want to start immediately and get paid weekly.
Why You Will Love Working Here:
- Weekly Paychecks: Get paid on time, every week, with no waiting.
- Immediate Start: Don't wait weeks for a background check. We hire fast.
- Modern Work Environment: A clean, safe, and collaborative office space.
- Professional Development: Clear pathways for advancement within the company.
If you are looking for a stable job with a great team and guaranteed weekly pay, apply today!
Responsibilities
- Answer incoming customer inquiries via phone, email, and live chat in a professional and courteous manner.
- Resolve customer complaints and issues efficiently to ensure high levels of customer satisfaction.
- Process orders, returns, and exchanges accurately using our CRM software.
- Maintain detailed and up-to-date records of all customer interactions and transactions.
- Collaborate with the support team to meet daily and weekly performance targets.
- Identify and escalate complex issues to the management team for resolution.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory (comprehensive training provided).
- Basic computer proficiency and typing skills (35+ WPM).
- Strong verbal and written communication skills.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Reliable transportation is required for commuting to our Minneapolis location.