Job Description
Are you looking for a stable career with immediate opportunities? Horizon Retail Group is seeking dedicated Customer Service Associates to join our growing team in El Paso, Texas. We pride ourselves on a culture of respect, growth, and community impact. Enjoy the peace of mind of weekly paychecks and comprehensive benefits from day one.
As a key member of our team, you will be the face of our brand, ensuring every customer leaves satisfied. We offer competitive compensation, paid time off, and a supportive environment for career advancement.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor to ensure high satisfaction.
- Process sales transactions quickly and accurately using point-of-sale systems.
- Manage customer inquiries via phone, email, and in-person with patience and expertise.
- Assist in inventory management and stocking shelves to maintain store organization.
- Resolve customer complaints and escalate complex issues to management effectively.
- Collaborate with team members to achieve daily sales targets and operational goals.
Qualifications
- High School Diploma or GED equivalent.
- Previous experience in customer service or retail is preferred but not required.
- Strong verbal communication and active listening skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Reliable transportation and availability to work flexible shifts, including weekends.
- Proficiency with basic computer applications and POS systems.